Convenience of Shopping Online makes it harder to Save Money.
Thursday, 29 July 2010
Online shopping is the ultimate convenience. Being able to shop from the comfort of your home instead of battling with the crowds on a Saturday afternoon can save you time and a significant amount of stress.
Instead of trawling around the shopping centre you can relax as you browse through online brochures, casually add products to your shopping basket and pay for everything at the end with ultimate ease.
When buying over the internet however, the process for returning unwanted items becomes far less clear. Different websites have different policies, most of which will involve filling out forms and taking parcels to the post office. Working out what to do can be confusing and sheer inertia means that many online purchases are never returned whether they are actually suitable or not.
Instead of trawling around the shopping centre you can relax as you browse through online brochures, casually add products to your shopping basket and pay for everything at the end with ultimate ease.
Too easy?
Of course this is where the problem lies in when it comes to sticking to a budget and saving money. The ease and simplicity of the online proposition means that shopping doesn't feel as 'real' as it does when you do it in person. Whereas on the high street the physical act of carrying your chosen goods reminds you how much you're planning to buy, when shopping online it's all too easy to click 'add to basket' and build up your total spend. Online retailers are also very savvy when it comes to tempting visitors to buy more. Purchasing histories are often stored and used to present customers with special offers and products that they know they are more likely to buy.Online returns?
Customers are far less likely to return unsuitable or unwanted goods when shopping online. With items that have been purchased in a physical store there is usually a clear return and refund policy in place. Customers know exactly what they need to do to get a refund or exchange as the procedure is generally the same from store to store. Taking unwanted goods back to a shop might be a pain, but it is an established and accepted part of high street shopping.When buying over the internet however, the process for returning unwanted items becomes far less clear. Different websites have different policies, most of which will involve filling out forms and taking parcels to the post office. Working out what to do can be confusing and sheer inertia means that many online purchases are never returned whether they are actually suitable or not.


